Terms & Conditions
Last Updated: July 10, 2025
1. Introduction
Welcome to Fintech digital Banking, a Ghana-based digital banking platform. By accessing or using our website, mobile applications, or any of our services, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree with these Terms, please do not use our services.
2. Definitions
In these Terms, "we," "us," and "our" refer to Sentinel Peak Bank. "You" and "your" refer to the user of our services. "Services" include all banking products, website functionalities, and mobile application features provided by Sentinel Peak Bank.
3. Eligibility
To use our services, you must:
- Be at least 18 years old or have parental consent if under 18.
- Reside in a country where our services are available.
- Provide accurate and complete information during registration.
4. Account Responsibilities
You are responsible for maintaining the confidentiality of your account credentials, including your password. You agree to notify us immediately of any unauthorized access or use of your account. Sentinel Peak Bank is not liable for any loss or damage arising from your failure to protect your account information.
5. Use of Services
You agree to use our services only for lawful purposes and in accordance with these Terms. Prohibited activities include, but are not limited to:
- Engaging in fraudulent or illegal activities.
- Attempting to gain unauthorized access to our systems or networks.
- Using our services to harm or disrupt others.
6. Fees and Charges
Some services may incur fees, which will be disclosed to you at the time of use. You agree to pay all applicable fees and charges associated with your use of our services. All fees are non-refundable unless otherwise stated.
7. Privacy
Your use of our services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.
8. Termination
We reserve the right to suspend or terminate your access to our services at our discretion, with or without notice, if you violate these Terms or engage in activities that harm our platform or other users.
9. Limitation of Liability
To the fullest extent permitted by law, Sentinel Peak Bank shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services. Our liability is limited to the amount paid by you for the specific service in question.
10. Governing Law
These Terms are governed by and construed in accordance with the laws of Ghana. Any disputes arising from these Terms or your use of our services will be resolved in the courts of Ghana.
11. Changes to Terms
We may update these Terms from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of our services after such changes constitutes your acceptance of the revised Terms.
12. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
Email: support@fintechdigitalbank.com
Phone: +233 60 196 24017
Address: JXPW+M3C, Tema, Accra